Frequently Asked Question
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Do you offer a complimentary trial?
Yes, we offer a one-time complimentary trial to beginners to experience the Pianist Prodigy Programme. This complimentary trial is only available one-time per student.
For students who are under grading/adults, we have a paid trial available at $46.25 NETT (which can be waived if you sign up for the programme within 3 days).
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What is the Pianist Prodigy Programme?
Pianist Prodigy™ Programme is a piano foundational programme for children as young as 3 years old.
Our students learn basic notation and foundation following the ABRSM syllabus in a fun and engaging way using colors, illustrations, storylines, and songs. This is not a standard music and movement course; we provide a comprehensive piano foundational course. Our students not only acquire valuable skills applicable to the piano but also transferable to other instruments in the future.
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What do you teach in class?
We teach students how to play the piano keyboard instrument while instilling foundational skills essential for the musical journey ahead. Our materials are carefully formulated to fully expand a child’s musical interest & passion in piano. Students will learn notation, rhythms, musical terminology, practical pieces & theory activities suitable for their age group in a conducive studio environment where they can thrive.
Most importantly, students are not intimidated with this new learning curve of picking up a new instrument and can grow to develop an appreciation & love for piano music.
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What is the minimum age requirement?
Our minimum age requirement to attend a trial and enroll in the programme is 3 years old.
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My child is currently 2.5 years old, can we still attend a trial?
We currently do not take students below age 3 (From DOB), please check in again with us closer to your child’s birthday once they turn 3.
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My child is only 3 years old, is she/he able to learn or play anything?
Pianist Prodigy Programme is a piano foundation course using curated materials, illustrations suitable for this age group in a fun, simple & engaging manner that enables the child to pick up piano knowledge along the way. Students will learn basic piano foundation, notation, rhythm, and skills that they need to play independently.
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Does my child need to have any prior knowledge of playing the piano to join?
The Pianist Prodigy Programme is suitable for complete beginners, no prior knowledge is required.
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Do I need to own a piano for my child to attend class?
It is not mandatory for students to own a piano/keyboard prior to joining, however it will be good to at least have an instrument for your child to practice at home.
We are also offering promotional instrumental purchases with every new sign-up, please check with our Customer Service Team for more information. Basic models of keyboard would suffice at the introductory level. In future, if you think your child is ready to move on to a digital piano or upright piano at home, do feel free to check in with your teachers or our team for recommendations.
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Can parents accompany their child during lessons?
Trial lessons are parent accompanied so you can see and experience the programme together with your child.
Regular lessons are non-parent accompanied to ensure full attention during the lesson. You may wait outside the studio after dropping off your child to ensure that they receive optimum attention during class.
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Can I view the available schedules?
Slots are allocated on a first-come, first-serve basis. Feel free to drop our Customer Service a WhatsApp message and we will assist to check on the available slots.
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How long is a class duration?
1-1 Individual lessons are 30 minutes (including debrief).
Group lessons (3-5 students) are 60 minutes (including debrief).
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Are your classes in individual or group setting?
Yes, there are both individual (1 teacher: 1 student, 30 minutes) and group (1 teacher: 3-5 students, 60 minutes) settings as well.
Depending on schedule availability, you may check with us for available slots after the trial.
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How long is the Pianist Prodigy programme?
The Pianist Prodigy Programme is a progressive course with 6 levels that runs over a period of 3-4 years.
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How long does it take to complete one level in the programme?
Approximately 3-6 months for each level. It also varies based on how fast your child progresses.
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Can my child start doing graded lessons before finishing LPP Levels?
Yes, it depends on the progress of each child. Do speak to your teacher for planning & discussion of exam preparation.
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Is it possible for my child to attend lessons twice a week?
Yes, that can be arranged depending on the availability. Please drop our Customer Service a message if you would like to arrange.
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How will I know how my child is doing in class?
Weekly progress sheets are provided to track the progression of each lesson. There is a debrief conducted by the Teacher, 2-3 minutes before the lesson ends, depending on the time you pick your child. We will advise you to arrive 2-3 minutes earlier if you'd like to speak with the teacher.
A Parent-Teacher-Meeting (PTM) will be held at the conclusion of each book sub-level or grading level to discuss the student's assessment or performance. This meeting also provides an opportunity for you to communicate directly with the teacher. You will receive a message to come into class 10-15 minutes earlier on the date of PTM. We highly recommend parents to attend this.
Teachers will also upload videos of your child learning in class on an app: DiiLight, this may vary depending on the progress of your child. Do inform your teacher if you'd like to receive fewer or more videos.
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Will the teacher be the same throughout the programme?
Yes, the teacher will remain the same throughout your child’s programme unless there are any changes in the teachers’ or students’ schedules. We will arrange for a suitable replacement with a handover of lesson curriculum.
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What are the qualifications of your teachers?
All of our teachers have a minimum of ABRSM Grade 8 Practical equivalent and above.
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Are your teachers trained with the programme?
All of our teachers are trained with the programme and will be following the curriculum & lesson plans. In the event the designated teacher is sick/absent or has a permanent change in teaching schedules, there will be arrangements for replacements to ensure minimal disruptions to lessons. No notification provided for relief teachers.
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Is the deposit refundable?
Deposit: One-month deposit paid is non-refundable and will be strictly used to offset the last full month's lesson with advanced notice provided latest by the previous month. E.g., Withdrawal notice given latest by end January for deposit to offset in February. Should notice be given within the same month, the deposit will be forfeited.
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If I sign up my other child (i.e. the sibling), is there a referral discount?
Sibling discount is capped at $20 of each family’s total bill (one-time).
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Is there a friend referral discount?
Both parties are entitled to a $20 discount.
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Is the deposit refundable?
One-month deposit paid is non-refundable and will be strictly used to offset the last full month's lesson with advanced notice provided latest by the previous month. E.g., Withdrawal notice given latest by END January for deposit to offset in February. Should notice be given within the same month, the deposit will be forfeited.
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The T&C states that there are 2 make up lessons per term. Is this clause firm?
Yes, we have a policy for 2 make up lessons per term hence we recommend for parents to plan their vacations around the school calendar dates. However, for medical related reasons, we will arrange for makeup as long as there is an MC or official documentation provided.
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What if our family decides to go on a vacation for 3 weeks?
You may arrange for 2 makeup lessons (within a term).
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When do we have to complete the makeup lesson?
Makeup lessons must be completed within one month from the missed lesson date, or they will be forfeited. If you need an extension due to any reasons, please feel free to reach out to us.
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How do I cancel lessons?
You may cancel your lessons with 24-hour notice using the app.
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How do I arrange for a makeup lesson?
You may book your makeup lessons up to 48 hours in advance using the app. Please note that the makeup lessons booked will only be confirmed after approval from our team.
Please refer to our Terms and Conditions.
